1-800-PACK-RAT is a portable storage container company. It was founded in North Carolina in 2001 and today hosts over 200 locations across the continental United States and in Canada. 1-800-PACK-RAT owns over 100,000 uniquely designed and built containers that come in two sizes — a 12-foot long model and a 16-foot model.
1-800-PACK-RAT serves over 240 million people and is considered to be PODS closest competitor in both size and scope of their operations.) Both companies deliver to the departure destination via a company owned truck, drop their containers and then are picked up by a company truck and delivered to its receiving point.
In-Depth Look 1-800-PACK-RAT
All packing, loading, and unloading of goods for the PACK-RAT container is done by the home or business owner. The company does not supply labor except for the truck driver, however has full-service, secure storage facilities which can keep a loaded container in a climate-controlled environment for as long as the customer requires. In addition, 1-800-PACK-RAT supplies packing materials and moving equipment rentals such as dollies, hand carts, furniture skids, protection blankets, and securing straps.
Each 1-800-PACK-RAT container is designed and built with an all-steel, weatherproof frame and incorporates lifting attachments that hoists a fully loaded container anywhere a delivery truck can access without swaying or shifting, allowing the container to be gently placed in an efficient position. The containers allow level access to the interior that removes the need for power lifts or inclined ramps which are common to conventional enclosed-box moving trucks.
1-800-PACK-RAT began as a concept between the original owner and a heavy equipment manufacturer who worked together to design and build an innovative modular moving and storage container unit. The first three locations were based in North Carolina but as the efficiency and economical application of the 1-800-PACK-RAT containers became known and popular, the company began a rapid expansion, growing to 50 locations in three years.
The company has total customer satisfaction as its core business value. They pledge that if a client isn’t completely satisfied with their products or service, they will completely rectify the concern. As well, 1-800-PACK-RAT has a complimentary $10,000 contents protection plan that accompanies each container.
1-800-PACK-RAT now has a national network of storage facilities and is expanding its business and services to include long distance moving. In the field of containerized storage and shipping, 1-800-PACK-RAT is an industry leader.