Uncle Bob’s Storage has been in business since 1982 and has over 650 self-storage facilities in 26 states and 300 cities. The company headquarters is in Buffalo, New York and is owned and operated by Real Estate Investment Trust (REIT). This makes Uncle Bob’s a fully-integrated, self-administered, and self-managed business that makes exponential growth part of their business model.
Uncle Bob’s is primarily a storage only company. Combined in all locations, the outlets offer over 45 million square feet of indoor, climate-controlled rental storage space and an unlimited amount of outdoor area in most locations. Their indoor units are industry standard with the smallest at 5’x5’ (25 square feet / 200 cubic feet) and range up to 20’x20’ (400 square feet / 3,200 cubic feet).
In-Depth Look at Uncle Bob’s Self Storage
Uncle Bob’s Storage serves the needs of their customers and understands the reason for needing storage is that there’s a change in their personal or business situation. They realize people need a temporary space, sometimes suddenly, to store excess goods and they pledge to treat each situation as unique — working with the customer to find an efficient and economical solution to the problem.
Uncle Bob’s Storage continually works with people who are undergoing financial hardship like a divorce where the home is being sold, regular job transfers, military deployments, college breaks, disaster restoration, home renovation, business surpluses, and downsizing of elderly accommodation. Uncle Bob’s Storage also caters to the needs of collectors, musical groups, sports teams, as well as government and corporate requests.
As a further customer service, Uncle Bob’s has a vast amount of assistance information on its company website. There are tutorial videos with helpful tips on packing, moving, storing, protecting, insuring, and maintaining goods in storage. They have a computerized estimation program that can be accessed online when a customer is researching their storage needs and shopping for their best value.